“It’s been a mess,” Hymer said of the process.
The 41-year-old said her eldest daughter sent her a few dollars so she could go to the Oklahoma Works U.S. Employment Center in Sapulpa.
After standing in line in 90-degree weather for 2.5 hours, Hymer later said she provided the OESC with the two pieces of identification needed to resume her unemployment benefits.
The OESC, meanwhile, first addressed the issue in a series of social media posts over the weekend that initially did not mention the fraud.
In a statement released on Saturday afternoon, the agency said: “The OESC has become aware of a potential issue with a small percentage of applicant cards that are administered through our debit card partner Way2Go , Drive. The OESC team will continue to work with Conduent throughout the weekend to resolve any issues as quickly as possible. “
On Sunday, the OESC took a more defensive tone in a social media post intended to update the debit card issue.
“The OESC did not ask Conduent to cut ALL payments on Way2Go cards. Stops or suspensions are applied not only to prevent fraud to the state, but to protect applicants whose cards may have been compromised.
“It has affected less than 20% of cardholders and a large number are fraudsters posing as applicants.